Explain my Procedure PRIVACY NOTICE

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and treated. Explain my Procedure Limited (“We”, “Us” or “ Explain my Procedure” or “EmP”) are committed to protecting and respecting your privacy. By visiting www.explainmyprocedure.com (“our site”) or one its subdomains you are accepting and consenting to the practices described in this policy. 

Controllers of personal information 

Any personal information provided to or gathered by EmP through the website and other marketing channels is processed and controlled by EmP Limited. Our nominated representative for the purpose of UK law is Prof David Wald. 

We may collect and process the following data about you: 

Information you give us – You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or by any other means. This includes information you provide when you use the contact form on our site, participate in discussion boards or other social media functions, when you report a problem with our site, or leave feedback or comments on our site. The information you give to us may include; your name, address, email address, phone number, organisation you work for, personal description and job title. 

Information we will collect about you – With regard to each visit to our site we may automatically collect the following information: 

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Information about your access to our Service, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products/sites you viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction information (suchas scrolling, clicks and mouse-overs), and methods used to browse away from the page, unless you object to cookies (see “Cookies” below).

If you decide to contact us you will be asked to provide certain information about yourself including your name, contact details (including a phone number and an email address), job title and the organisation you work for/with. By submitting your personal information, you consent to the collection, use and transfer of your information in accordance with the terms of this privacy policy. 


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our site use cookies to distinguish you from other users of our services. This helps us to provide you with a good experience and also allows us to improve our services. By continuing to access the service, you are agreeing to our use of cookies. For more detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. 

Information given to us will be used:

For the purpose of dealing with your enquiry; 

To carry out our obligations arising from any contracts entered into between you/your organisation and us and to provide you with the information, products and services that you request from us;

To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about;

To notify you about changes to our service; 

To ensure that content from our site is presented in the most effective manner for you and for your computer. 

We will use this information:

To administer our Service and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

To improve our Service to ensure that content is presented in the most effective manner for you and for your computer;

To allow you to participate in interactive features of our Service, when you choose to do so;

As part of our efforts to keep our Service safe and secure.

Disclosure of your information 

We may make your personal information available to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. This means that EmP may transfer records if our services are transferred or if we take on other companies, those companies will be considered part of the access group. We may transfer our rights and obligations under this policy to another organisation, but this will not affect your rights or our obligations under this policy.

We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you. We may disclose your personal information to third-parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, or safety of EmP Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data:

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). This is due to our hosting site (‘Squarespace’) being outside of this area. By submitting your personal data, you agree to this transfer, storing or processing. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. The transmission of information via the internet is not always completely secure. Although we take great care to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. 

Your rights

Our site may, from time to time, contain links to and from websites of our partner networks, affiliates and/or third-party references. If you follow a link to any of these websites, please note that these websites have their own Privacy Policies/Notices. Please check those Policies/Notices before you submit any personal data to those websites.

Access to Information (FREEDOM OF INFORMATION ACT 2000, THE “ACT”)

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with UK law. 

Changes to our privacy policy

We reserve the right to change this policy at any time and any amended policy will be posted on our website. 


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to info@explainmyprocedure.com